Important Information

Our Response to COVID-19

Let us start by saying that we hope you are staying safe. We care about you and our local community. Rest assured that our team is taking the right precautions to pack your shoes in the safest possible way. Hands are washed regularly, hand sanitizer is used and face masks are worn by our rockstar team who are working extremely hard to get your shoes to you safely.

Being a company based in Melbourne, you may have heard that we are in tight lockdown restrictions. Fingers crossed they will be eased over the next coming weeks. In the meantime please understand that deliveries may be delayed due to these reasons. We will do everything we can to keep you in the loop. 

Once your orders are placed we generally pick them within 48 hours (we aim for 24 hours) and then using our trusty partner Shippit we will have them dispatched. Depending on your location, Shippit usually takes 2-4 business days to deliver them into your hands and on your feet! Once you get them, dont forget to tag us on Insta @cherrichella #iwearcherrichella